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FAQ’s

Frequently Asked Questions

Holistic Therapy By Lucy – Massage Therapy

What should I expect at my first appointment?

Your first session includes a brief consultation where we’ll discuss your needs, preferences, and any health concerns. This ensures your massage is tailored specifically to you. You’ll then have time to undress to your comfort level before the treatment begins.


Do I need to bring anything?

Just yourself! Towels and all necessary equipment are provided. If you’re attending straight from work or another appointment, don’t worry—there’s a private area for you to change and get comfortable.


What should I wear during the massage?

You’ll be covered with towels throughout the treatment, and only the area being worked on will be uncovered. Most clients undress to their underwear, but you can choose what feels best for you.


Can I choose the type of massage I want?

Absolutely. I offer a range of treatments including relaxation, deep tissue, pregnancy massage, and more. We’ll discuss what’s right for you at the start of your session, or you can book a specific treatment online.


Does massage therapy hurt?

Massage shouldn’t be painful. You might feel some discomfort during deeper work, but I always check in and can adjust the pressure to suit your comfort level.


How often should I get a massage?

It depends on your goals. Some clients come weekly or fortnightly for ongoing tension or stress, while others book in monthly for maintenance or as-needed. I’m happy to help you find a rhythm that works for you.


Are gift vouchers available?

Yes! Gift vouchers are available for specific treatments or as custom amounts. They can be emailed or printed and make a beautiful, thoughtful gift. Learn more here ➝


What if I’m pregnant?

Unfortunately I don’t offer pregnancy massage but other treatments are available after the first trimester.


What if I need to cancel or reschedule?

Life happens! I ask for at least 24 hours’ notice for cancellations or rescheduling so I can offer the space to another client. Missed appointments or late cancellations will be charged at 50% of the treatment cost.


I’m nervous or have body insecurities—what should I do?

You are always welcome exactly as you are. My space is private, safe, and free of judgment. Your comfort is my priority, and everything is carried out respectfully and with care.


Still have questions?

Feel free to get in touch:
📧 holistictherapybylucy@gmail.com
📷 @holisticbylucy
🌐 holistictherapybylucy.com